Author Archives: Norphone

We are an international customer relationship center. With 35 years of experience, we are the sales force of the RTC laboratory, specialized in recycling high value-added waste. Based close to Paris, in Versailles, our playground is the whole world! Currently, we are present in several countries of the world such as France, Italy, Germany, Austria, Switzerland and Spain.

Dispelling the prejudices of teleprospection

  It’s a reality, teleprospection suffers from a bad image in most people’s minds. And it’s not necessarily unjustified…. Many companies or teleoperators use bad practices that have gradually saturated the patience of the approached companies.   Being a relatively repetitive job, teleprospectors generally fall into the trap of the robot, where they constantly repeat their speech and script to their panel of prospects, while ignoring almost everything about the […]